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Carrier support
Already hauling with us? Upload the signed BOL in your app or admin portal. You can track your pay in your admin portal. For anything else, call or email.
How to reach us
Checking it's really us? We're MC 1390499 and USDOT 3832071. Here's how to verify us.
Have this ready
- Your MC number
- The load, or the day you ran it
- A photo of the signed BOL, if it's about paperwork
Put a problem on record
For a load or pay problem, email us the details and what happened, so there's a written record.
Email info@bainbridge.aiCommon reasons carriers call
Need a document re-sent?
Call or email with your MC number and the load or the day.
A question about a settlement?
Check your pay in your admin portal first. Still looks wrong? Email apinquiry@vorto.ai with your MC number and the load.
Changing your bank details or factoring company?
Send us a voided check at ach@vorto.ai. Your factoring company sends its notice of assignment or letter of release to factors@vorto.ai. If anyone asks you to send paperwork anywhere else, call (303) 276-2378 first.
More for carriers
Not hauling with us yet?
The application takes about two minutes.
Bainbridge Brokerage, LLC
1515 Wazee St, Suite 300
Denver, CO 80202
(303) 276-2378info@bainbridge.ai
Bainbridge Brokerage, LLC is an FMCSA licensed property broker, USDOT 3832071 and MC 1390499. We broker freight to motor carriers. Copyright © Bainbridge Brokerage